All posts in “Study”

My Name is Karly, and I’m an Addict

Karly Gaffney is a Manager on the Content and Community team at Social Media Group.

ad·dic·tion/əˈdikSHən/
Noun: The fact or condition of being addicted to a particular substance, thing, or activity.

While standing in line to order the first coffee of the day, I check in on Foursquare then peruse my Twitter feed and Facebook notifications. The order is in and as I wait for my morning fuel to arrive I go back to Foursquare, Facebook and Twitter to see what’s new. Seriously.

According to a recent study led by Wilhelm Hofmann of University of Chicago’s Booth Business School, Tweeting and checking emails is a much harder addiction to give up than cigarettes or alcohol. The study was looking to measure how well people could resist their desires and, as turns out, it’s a lot easier to pass up that second glass of red in order to keep your hands free to send a status update.

Social Media Addiction

Hofmann told the Guardian, “Desires for media may be comparatively harder to resist because of their high availability and also because it feels like it does not ‘cost much’ to engage in these activities, even though one wants to resist.” Hofmann noted that alcohol and cigarettes are more costly and may not be as accessible as social media and email. “So, even though giving in to media desires is certainly less consequential, the frequent use may still ‘steal’ a lot of people’s time.”

Retrevo Stats

Sure, we’ve all checked our Facebook notifications or Twitter feeds at inopportune (or sometimes inappropriate) times, and answering a text over dinner is becoming less and less of a faux pas (debatable). Some people even have Foursquare venues set up for their beds—not surprising considering a 2010 study found 28% of respondents said they update Facebook/Twitter before they even get out of bed.

Marla Bartoi, Ph.D., is a professor who teaches clinical psychology at WSU; her research interests include cognitive behavioral treatment of anxiety disorders and depression and substance abuse treatment. She was recently asked to respond to a similar study on social media addiction and noted that MRI screenings have shown that some people are more prone to addictions depending on their brain chemistry. Other factors such as genetics can also factor into the likelihood of addiction, she said. According to Bartoi, addiction to social networking is possible, but it’s not something that she believes everybody is addicted to or will become addicted to.

So if brain chemistry and genetics play a role in this, maybe I’m safe. Then again, taking a quick look at my most recent apps: HootSuite, Instagram, Pinterest, Facebook and Foursquare are my top hits. Brings to mind a certain Simpsons episode, no Twitter and no Facebook make Karly go something something?

So is social media really an addiction? Technically social networking isn’t a new phenomena, it’s just another form of communicating.  If you think about it as communication – would we go as far as saying someone is addicted to writing post-it notes or talking on the phone? If this is about consumption rather than communication, why are we worried about people being addicted to the internet/social media and not to newspapers or books? There could certainly be similar addictive behavior patterns. Maybe it’s neither, and it’s merely about instant gratification.

Whatever the reason, let’s try not to fear new technologies. We have a long history of concern over technological advances, from the old days of fearing the printing press and the radio (yes, really) to today’s social media zombies. What do you think?  Is the worry about social media addiction really just a worry about new technologies?

 

Personal Information Online: How Much is Too Much?

 

Call Me, BroCreative Commons License

Charlie Sheen's Infamous Tweet

Have you ever posted something on Facebook or Twitter and felt immediate regret? Scrambling to delete something that truly cannot be undone? You’re not alone.

From Charlie Sheen tweeting his phone number, to Anthony Weiner tweeting a questionable private picture, down to the recent tweet from New York Times’ Brian Stelter leaking news of Christiane Amanpour departing as host of ABC’s “This Week.”

You know as well as I do that it’s not just the celebrities who have been getting themselves into social media hot water. I’ve seen people post the most ridiculous updates to their feeds, like the handful of Vancouver rioters posting Facebook updates bragging about the damage they’d done.  For a real head-shaker, type “I lost my phone” in your Facebook search bar and see how many people are publicly posting their contact details.

Facebook Privacy Fail

(No one was harmed during the faking of this FB status.)

Recently, a friend mistakenly tweeted his credit card number and expiry date. This happened because his tweets are delivered to his iPhone in the same format as text messages, so he thought he was sending an SMS. Interestingly, he noted a few new followers (within minutes), one of which was a self-proclaimed hacker according to his bio. Yikes!

I once saw someone post that social media was like a needy girlfriend: “Facebook asks me what I’m thinking, Twitter asks me what I’m doing and Foursquare asks me where I am.” It’s funny, but does sharing your likes, interests and whereabouts present you as an easy target to cyber criminals? A recent survey cited 15% of respondents admitting to posting their current location or travel plans, 34% their full birth date and 21% had posted their children’s names and one in five said they hadn’t used Facebook’s privacy controls.

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SMG's Online Security Bad Habits

In 2010, Consumer Reports estimated that cybercrime cost American consumers $4.5 billion over two years. A few things to keep in mind when it comes to protecting yourself:

  • Don’t use your full birth date in your profile (Or, if you do – utilize privacy settings to make sure it’s only available to those you want to see it)
  • Utilize privacy controls (This applies to Facebook, Twitter, Google+, whatever network you’re using)
  • Post your child’s name in a caption
  • Don’t broadcast you’ll be out of town (Unless following it up with ‘And _______ is taking care of my place!’)
  • Leverage Facebook Lists to control who sees what and when. I like to use them for industry-specific posts to avoid my mom replying with “What’s a Foursquare?”
  • Do a good ol’ Facebook friend clean-up. With 23% of Facebook users admitting they didn’t know some of their “friends” well enough to feel completely comfortable about their own or their family’s security or safety and 6% admitting to having a friend who made them uneasy about those things, this is a commonsense way to protect yourself.
  • Use a strong password

Let’s talk about passwords for a minute. Is yours painfully obvious? Does it include the name of your partner, child or pet? If so, give yourself a shake! You likely don’t use your birth date as your banking PIN, so why do it online? According to Consumer Reports, 75% of Americans don’t use the strongest kind of passwords for their most sensitive accounts. Here’s some more food for thought: 32% of respondents used a personal reference in their passwords, 29% store passwords on a list they carry with them, near their computer, or in an insecure file on their tablet or mobile device and almost 20% used the same password for more than five accounts.

Password 101: Strong passwords should contain at least eight characters and have a combination of upper and lowercase letters, a numeral and a special character.

The inadvertent posting of non-sensitive personal information may seem innocent but there is a dark side to sharing your interests, location, and even favourite local pub. Studies have shown that we’re not choosing the best passwords, and the likes of Charlie Sheen, Anthony Weiner and New York Times’ Brian Stelter have proven anyone can make a bad social media move.

Millions of people worldwide are constantly sharing personal and private information with friends (and strangers) on social networks. Think before you tweet and be smart about what you’re sharing.

Social Media Statistics: TV, Multi-tasking, Online News and Your Brand's Friends, Fans & Followers

Probably no one can make numbers look as cool as Sesame Street, but I’m about to give it a go in the name of Social Media. Here’s hoping these social media statistics make your next PowerPoint sing.

Couch Surfing, Channel Surfing and the Interweb

According to a recent survey by Nielsen, more people are surfing the web while they watch TV. Between 2009 and 2010 people who watched the Super Bowl while browsing the internet rose from 12.8% to 14.5% while Oscar viewers in the same time made a massive leap from 8.7% to 13.3% who watch and browse. What might surprise you are the sites that are keeping them hooked; Facebook (okay, not surprising) and Yahoo (Yahoo?). (via Fast Company)

Media Post reports people are also watching more TV online. A recent survey by Unicast found that of  planning to tune in to NCAA March Madness; 54% plan to watch the games online. An additional 10% plan to watch via mobile devices and 18% through social networks. The full study is available as a PDF. (via Mashable)

News is Not Dead

While the increase in Internet sourced news has created much dialogue around the death of the newspaper, news itself is not dead though traditional channels might be suffering. A Pew Internet study has found that 53% of all American adults get news online today- that is about 71% of all internet users. The interesting part is that only 35% are loyal to a particular source. The rest, seem to news graze using multiple sites and don’t rely on any one site in particular. Of the faithful, about 65% of them check in with their favourite news site at least once per day, yet only 19% of them said they would be willing to pay for online news. 82% said they would find another place to get their news instead. In other news, Yahoo News, Google News, AOL and Topix are the most commonly used online news sources. Not CNN, CBS or even <gasp> the New York Times. (via Web Search Guide)

Why Do They Become a Fan and What Does it Mean?

Ta-da! It turns out that Friends, Fans and Followers of your brand are more likely to support you at the cash register. According to a study by Chadwick Martin Bailey and iModerate more than 50% of Facebook Fans and 67% of Twitter followers feel more inclined to buy from brands they are social with online. But why do they socialize with you to begin with? The same study shows that 25% are hoping for discounts and deals while 18% want to show off how much they love you. <Aww>. (via eMarketer)