All posts in “ROI”

Social Media Roundup for April 27: Social Media ROI for B2B Organizations

For this week’s Friday round-up we’re trying something new. Today’s topics focus on B2B with case studies of social media ROI for B2B organizations. (Let us know what you think of the new format!)

How Social Media Helped Cisco Shave $100,000+ off a Product Launch
http://www.socialmediaexaminer.com/cisco-social-media-product-launch/

B2B Case Study: How Kinaxis Uses Social Media
http://tellallmarketing.com/blog/?p=159

A different kind of ROI  – How IBM uses social media to spur employee innovation
http://www.socialmediaexaminer.com/how-ibm-uses-social-media-to-spur-employee-innovation/

A few B2B case studies from a social media think tank – Thinque and SR7
http://goo.gl/z9wSP

Marketing Sherpa: CMO perspectives on Social Marketing ROI
http://goo.gl/gbpJn

B2B Social Media: Lead Generation & ROI for brands
http://goo.gl/NQ6rI

B2B vs B2C Social Media: Whither the ROI? (Webinar)

Tune in today at 12pm EST / 9am PST for a live webinar from Social Media Today – B2B vs. B2C Social Media: Whither the ROI?

Is social media going to pay its way or not? For most of Web 2.0’s lifetime, this has been a key question. Both B2B and B2C marketers wrestle with this question, and there are few examples of success.

Join Maggie Fox and fellow panelists, Paul Gillin and Sandy Carter, as they explore these urgent questions:

  • What can we learn from businesses like Apple that have figured out how to get people to part with their money by leveraging social channels?
  • Which platforms—LinkedInFacebook or Twitter (and now Google+)—provide the best ROI for B2B marketers?
  • How can companies leverage their internal thought-leaders for generating influence and, eventually, sales?
  • What barriers block marketers from converting people who use social platforms only for social reasons?
  • How do you measure the return on social investment in B2B? What are the best cases for its use?

Will definitely be a great discussion! To register now, click HERE!

Social Media Roundup for October 7th, 2011

The Shift of Marketing

Marketing channels are shifting as more and more people are starting to realize where they can achieve the strongest effect on their target audience. Recent research conducted by Jonas Colliander and Micael Dahlen from the Stockholm School of Economics compared the publicity effectiveness of social media (blogs) vs. traditional media (online magazines). It was found that blogs can result in a special type of relationship between the blogger and the reader, called a parasocial relationship. This is the illusion of a face-to-face relationship, where readers have a feeling of closeness towards the blogger as if they were friends. On the other hand, magazine writers are seen to just be completing a job and so they are not as trusted.  It is clearly important for marketers to find bloggers that are honest about disclosure and genuine in what they write about brands and products because this is what will build that parasocial relationship and level of trust, making it more likely for readers to then build their own relationships with the brands the blogger has endorsed.

We know that agencies need to put time and effort into researching each blogger and what they are all about before pitching them to promote a product.  Build a relationship with them: get to know them, actually read their blog posts, follow them on Twitter and Facebook, send them an email to introduce yourselves and ask questions. If not, things could take a bad turn for your company and your client. Learn from “The Bloggess” about what not to do when pitching a blogger here or you could be very sorry, about 3 million people sorry. Caution: some of the language may not be SFW!

To further show the shift from traditional marketing channels to social media, check out this Infographic on the ROI of Social Media: Is social media marketing effective? Looks like companies are catching onto this shift in marketing channels, as we can see that 75% of companies plan to increase their use of blog marketing in the coming year!

Taking a closer look at the infographic, we can also see that the majority of marketers are integrating social media into their marketing plans. And not only does social media result in significant drops in marketing costs over the long term but 72% of the marketers researched said social media helped in closing business!

 

The Great Steve Jobs

This was a very sad week for Apple and everyone really, as we have lost the great innovator, Steve Jobs. My Twitter timeline was filled with tweets about Jobs, everyone tweeted, replied and retweeted until Twitter froze because it could not handle all of the updates! His products have changed our lives and I think he deserves some thanks for the growing numbers in the above Infographic of the ROI of social media because Apple products played a big role in the rise of social media. What are you using right now to read this? Your iPhone, iPad, Macbook? Of course he is not the only maker of this technology but without these devices, I don’t think I would spend as much time on social networks as I do. They definitely make checking your favorite blogs, Facebook and Twitter accounts a lot more convenient! And when you like your device you want to spend more time on it.

Take a look at this incredible tribute to Jobs that Twitter employee Miguel Rios put together using all of our tweets expressing love, support and condolences.

Not only did he personally read the 1,000+ tweets in the image, he took the time to order them starting with the most retweeted ones at the top. View the original image on Flickr and  you can actually read the tweets yourself. It is quite amazing.

Webinar: Leveraging Paid Social Media to Demonstrate ROI

I’m really excited to be able to share something really cutting edge with those of you who were unable to make my BlogWorld Expo session last week. I’m going to be delivering a webinar that shares our learnings in working with emerging social platforms to scale social media and demonstrate very serous ROI (especially around earned social). Please join me on Friday October 29th at 1pm EDT (it will also be available on demand) for a webinar being offered by Bulldog Reporter’s PR University. Here’s the official blurb:

Social media placements are great, but are they really helping you reach your PR and marketing objectives? Are they driving clicks to your web site, boosting awareness of your key messages and ultimately driving sales? If not, you may want to learn more about a fast-rising trend: paying for social media placements.

What are the do’s and don’ts of correctly—and cost-effectively—combining paid social media into your PR mix? Join PR University for an exclusive webinar with Maggie Fox to get all the answers you need to implement a wildly successful paid social media program

You can sign up here, and I hope you can join me!