Social Media Group is expanding!  We are looking to add a measurement expert to the Research & Insights team – somebody who understands insights and can contribute to the development of innovative social media strategy and tactics for our clients and our business.

Job Responsibilities:

• Monitor and measure social media campaigns and programs using third-party and proprietary tools and platforms, gathering  data around brands/issues/products
• Draft reports for client projects and ensure quality control and effectiveness of communications
• Participate in client communication and presentation of findings, results and reports. Provide context, recommendations, counsel and help explain findings.
• Prepare and keep current information about SMG clients, trends in online research, monitoring and analysis, tools and approaches for measurement and monitoring of social media and online communities.
• Research and write articles for company’s blog and other company activities.

Required Experience

At least 18 months of experience in analysis, research and client relations in the area(s) of:

• Public Relations/Communications
• Marketing/Advertising
• Business/Systems Analysis or Consulting
• Market Research
• Solid communications skills, both written and verbal
• Solid research, analysis, data mining skills
• Web analytics
• Familiarity with common database, spreadsheet and related software
• Depth of knowledge about social media and online communities
• Familiarity with social media listening platforms

Skills

Key Qualities:

• Able to operate with autonomy and manage your own time while delivering work on-time.
• An active participant in online communities or  blogs
• Social personality and genuine love of relationship-building
• Excellent critical thinking skills
• Ability to work in diversified teams
• Self-starter with the ability to work with minimal supervision
• A passionate interest in social media
• Relentless curiosity
• Comfort in a fast-paced environment
• PCs and various software applications

Education

• Bachelor’s degree and/or College Diploma in business, marketing, or communications.