In this special edition episode, recorded on May 14th in Vienna, Austria at SAP’s Sapphire event, Mark Yolton, Vice President SAP Community Network and Craig Cmehil, Community Evangelist, SAP Developer Network explain the rationale behind the creation of the SAP Developer Network (SDN) in 2003 and the more recent launch of their Business Process Expert Community (BPX). They talk about organizational lessons learned, business intelligence gained, SAP’s ongoing (and frequently stated over the last few days) commitment to leveraging the power of the SAP ecosystem and their plans to get into the enterprise collaboration space. Craig also speaks about the “care and feeding” required and Mark explains how SAP is beginning the process of calculating the ROI of these networks.

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